Factotim LLC ("Factotim," "we," "our") is a technical consultancy that builds and operates software infrastructure on behalf of its clients. This policy describes how we collect, use, store, and protect information in connection with the services we provide.
Factotim operates automation and integration services that connect third-party platforms on behalf of our clients. In the course of providing these services, we may process:
We do not collect personal information from end users of our clients' products or services. We process data solely as directed by our clients in our capacity as a service provider.
Information is used exclusively to:
We do not sell, rent, or share client data with third parties beyond the integrations explicitly authorized by our clients.
Our systems integrate with third-party services as directed by our clients, including but not limited to:
Each third-party service has its own privacy policy governing its handling of data. Our access to these services is limited to the scopes authorized by our clients during setup.
We retain operational logs and execution records for a reasonable period necessary for troubleshooting and audit purposes. Client business data processed through our systems is transient — it is transmitted to the destination service and not retained beyond what is necessary for reliable delivery and error recovery.
Clients may request deletion of their data at any time by contacting us.
We may update this policy from time to time. Material changes will be communicated to affected clients directly.
For questions about this privacy policy or our data practices:
Factotim LLC
Email: [email protected]